Prtinter error message confusion;Help needed!

  SonnyB 07:55 12 Feb 05

I need some urgent assitance on a strange message my printer dialog box is displaying. it says "Parts inside your printer are at the end of their service life. Contact your dealer for replacement."
It is an Epson C44, only months old!
Any help appeciated.

  trevpearson 08:52 12 Feb 05

What it's telling you is that the printer ink waste pads need replacing.

The printer "remembers" how many pages it has printed, then once a certain number has been reached, it warns you that the pads are full.

You don't have to replace the pads, but if you don't, it's a certainty that waste ink will leak from the printer and create a major mess.


  SonnyB 09:18 12 Feb 05

Thank you, that sounds logical, but how do I replace the pads?

  britto 11:52 12 Feb 05
  Fruit Bat /\0/\ 15:57 12 Feb 05

I hope this helps some of you who are frustrated and ready to throw out your Epson printer

Recently had problems with my Epson C40UX printer, the red and green light began flashing and a window popped up, saying, take it to your services center because some parts have reached the end of their life. Instead I did a bit of reading and I was successful. You see printer companies set a “protection counter” on all printers , it’s an internal counter measuring the amount of ink wasted by head cleaning. I needed to reset the "protection counter" as well as clean the “waste ink pad overflow”. Following is the procedure that I used:

1. Unplug the power and USB cables from the printer. I pried open my C40UX printer, careful not to break anything. I use a flat blade screwdriver to pry it apart; there are two-three tabs at the back and two at the front. Gently push them in, and then using a bit of force pry apart the cover.
2. Next I removed the two (2) waste ink pads. They are located at the back on the left hand side. I used the flat blade screwdriver to lift up the ink pads (they were soaked). Please use rubber gloves as it gets very messy.
3. Next I took the pads to the kitchen skin and washed them with just plain hot water until they were white again. I just let the hot water run on them (the pads are about three inches long).
4. Once washed I dried them using a hair drier. (you could place it the sun for a few hours or on top of your heater or maybe in a heated oven; (make sure you do not set it on fire with too much heat).
5. Once dried I placed the pads back in the ink waste bin at the back of the printer.
6. I closed the printer cover and put back all the pieces and plugged in the USB & power cable and turned it on. (Yes the lights are still flashing).
7. Go to this link and download this software: click here
8. Install the software and run it.
9. Select your printer and model number ( It only says C40 there is no UX, choose it anyway).It will ask if you replaced with new pads; say “YES”. Then close the window.
10. Now right click on the SSC service utility, it looks like a printer icon near your clock in the task bar.
11. Then click on reset counters. You can do all other stuff with this utility too.
12. Turn off the printer power and then turn it on again. If necessary un-plug the power cord from the back of the printer, wait 20 seconds. Plug it back in.

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