Programs not loading on Dell laptop

  Peter-298738 16:18 16 Sep 06

Can anyone advise on possible solutions for this?

I have a Dell Inspiron 6000 laptop, Windows XP SP2, Norton AV.

I've installed Firefox, but double-clicking the icon doesn't do anything. I've uninstalled and reinstalled the program, and tried opening from the programs list rather than the shortcut.

I treid installing Windows Defender, but it seemed to install but then be able to update. The Windows site had a fix involving deleting a signature and running again, but this didn't work.

I tried loading Hitman Pro, and during installation of one of the components (I think Spyware Blaster) it just stopped and wouldn't go further.

Some other programs seem to install and load OK - Zonealarm is ok, for example.

Any ideas about what is going wrong and what I should do? Thanks.

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