The information in this article applies to:
Microsoft Outlook Express 5.0 for Windows 98
Microsoft Outlook Express 5.0 for Windows 95
This behavior can occur if the Folders.dbx file is missing, damaged, or using the read-only attribute.
Rename the Folders.dbx file:
Click Start, point to Find, and then click Files or Folders.
In the Named box, type folders.dbx.
In the Look In box, click your primary hard disk (usually drive C), and then click Find Now.
Right-click the Folders.dbx file, and then click Rename.
Type folders.old, and then click OK.
Start Outlook Express. This creates a new Folders.dbx file automatically.