problems with opening up ms docs

  annaken 14:03 PM 26 Mar 13
Locked

I have had problems opening up any MS office documents. So i called Mcfee and they checked my laptop by remote and said there were no virus present. So i uninstalled the MS office suite and reinstalled it. I still cant open any documents-any ideas what it could be please?

  Fruit Bat /\0/\ 14:36 PM 26 Mar 13

Operating system?

Version of MS office?

Error message when you try to open a document?

Is it just word documents or excel / powerpoint etc. as well.

  annaken 14:40 PM 26 Mar 13

I use Vista

I have no error messages coming up-the documents just dont open up

Its only effecting word docs

Word 2007

  mart7 14:47 PM 26 Mar 13

Were your documents created in word 2007 or an earlier version?

  Fruit Bat /\0/\ 15:00 PM 26 Mar 13

are they?

.doc or .docx

  annaken 15:11 PM 26 Mar 13

i cant open it up to see-but i believe they are .doc when i hover over the document it says m/s office word document Does this help?

Sorry if thats not the info you are looking for-appreciate any help.

  Fruit Bat /\0/\ 15:19 PM 26 Mar 13

try

Open word and then go to Office button - Open and then select and open the document.

If that works, right click on the save document, go to Properties, under General tab click on Change and choose “Microsoft Word 2007” and click on Apply and OK.

  Fruit Bat /\0/\ 15:23 PM 26 Mar 13

Also try downloading and installing the MS Office 2007 Converter Package.

This will help read older Office files created in older versions of Office (97-2003):-

http://www.microsoft.com/downloads/d...displaylang=en

  annaken 15:23 PM 26 Mar 13

absolutely nothing happens when i click on word -a part from it trying to open and then stopping.

  annaken 15:24 PM 26 Mar 13

some doc where created pre 2007 and others post. However, its only 4 days ago that i started to experience problems, prior to that it worked fine

  Fruit Bat /\0/\ 15:25 PM 26 Mar 13
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