Problems with new pc.

  pac73 21:53 07 Dec 06
Locked

Hi guys,ive just bought a pc,but theres no sound on it.And i mean no sound.Ive tried lucking in control panel,but the sound options greyed out and i cant change it.My nephew downloaded zoo tycoon 2 demo,and a message came up saying that theres no sound card.Is this the problem,and how do i fix it.This is a secound hand pc.

  Technotiger 21:57 07 Dec 06

Hi, check in the BIOS to see if the on-board sound is enabled.

  Technotiger 22:05 07 Dec 06

ps - in the BIOS look for AC97, this is the on-board sound, it should be Enabled.

  pac73 22:06 07 Dec 06

how do i get into bios,thanks.

  Technotiger 22:08 07 Dec 06

Computers vary with this, but on mine I hold down Del during Startup. You should see a note on startup screen saying what to press for the BIOS Menu.

  Technotiger 22:10 07 Dec 06

Also, when you do get to the BIOS Main Menu, read what is says about how to Navigate the BIOS.
It is not difficult.

  Strawballs 22:24 07 Dec 06

During start up it will say press ----- to enter set up (bios)

  pac73 22:55 07 Dec 06

Hi,i got into bios but i could,nt find ac97.Its a phoenix bios,anymore ideas.

  ed-0 23:04 07 Dec 06

Look in control panel > system > hardware > device manager.

Have you got any yellow exclamation marks against any devices?

  Technotiger 23:06 07 Dec 06

Me again - in BIOS (since discovererd you hit F2 during bootup) navigate through to

Advanced/Peripheral Configeration and set Audio Device to Enabled.

Cheers.

  pac73 23:11 07 Dec 06

Ed,yes there was on multimedia audio controller.So i double clicked it and chose roll back driver,now i dont even get a beep.

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