Problems with my Aunts Pc

  julius44 20:34 08 Feb 07
Locked

Hello my aunty has developed a problem with her Pc this evening a friend slighty fiddled around with it, and it will no longer load up after the windows logo appears, so she CANNOT get to the start up menu....she can get to DOS but i dont know what to do from there.....can someone please give me step by step instructions.....i wont be able to see her anyway, but i'd go over it with her on the fone, pls help she only uses her pc for internet.....and we dont think its a virus

  skidzy 20:40 08 Feb 07

Operating system please julius.

If xp,boot into safemode and try system restore.

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