Problems with Mcafee

  Leakest Wink 01:10 25 Jan 07

My work colleague has bought and down loaded the Latest Mcafee antivirus software upgrade from a site in the states, but now he cant connect to the internet, he wants to uninstall the software but then he will lose it and does not think the site will re-send it, I was wondering if anyone knew the legal position and what laws are applicable, in my view the software is not fit for purpose and he should be entitled to a refund under english law but does this apply in this case?

  BT 07:59 25 Jan 07

I've used McAfee for several years and have no problem with it. I recently downloaded the latest version as my renewal was due and an update wasn't available. It installed itself and only needed a few adjustments to be how I wanted it configured. If you have a problem contact McAfee via their website facility. They are very helpful and try to solve problems very quickly.

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