Problems installing software

  leadwellie 09:45 18 Jan 11
Locked

Hi.
I am trying to re-install Photoshop CS3. The install gets as far as checking system requirments and I then get a message to say that Firefox.exe must be closed in order that the install can continue. thing is that at no time have I had Firefox open. I have tried several times an still get the same message. I have uninstalled Firefox but the problem remains. Can anyone of you nice people help?
Thanks in advance.
leadwellie

  john bunyan 10:30 18 Jan 11

It may be worth trying to install in safe mode.What OS do you have? If W7 do check if CS3 is compatable.

  john bunyan 10:34 18 Jan 11

Also see here:
click here

  northumbria61 11:25 18 Jan 11

Try uninstalling and reinstalling as Administrator (right click - Run As Adminisitrator), then, once installed, run the program as Administrator (right click - Run As Adminisitrator).

  john bunyan 13:50 18 Jan 11

This is ticked as resolved - it would help others if you could kindly say how things went.

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