Problems Creating recovery disc Toshiba Laptop

  Ankermi31 08:46 30 Jun 08
Locked

Toshiba Laptop Satallite series L350
Vista Home Premium

Trying to create the recovery discs (2)

On disc 1 right at the end an error message has appeared

Error reading :file HDDPREP\boot|boot.sdr

Error code 020150-20-00000000

Tried a 2nd time same error came up.
Disc 2 downloaded no problems.

Any thoughts please?

  Pamy 09:25 30 Jun 08
  Ankermi31 15:35 07 Jul 08

OK the problem was a corrupt disc.
Returned laptop to store and got a replacement.

Now here is another problem. Livebox would not recognise the wifi in the Laptop. Orange could not help.

I looked into device manager and found under drivers an "unknown device".

Looked on Tobishia web page to discover that my model had had a number of wrong drivers installed and just to upgrade it. Did that and yes it works fine.

Would it not have been sensible for Tobishi to send out a memo to its buyers to inform purchasers I am thinking of those with no computer knowledge. They would not have had a clue.

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