Problem with XP Pro and repair console

  t.long 09:13 09 May 03
Locked

About every three months for some reason Windows throws a wobble and comes up with "\windows\system32\config\system' error, in the past I have always reinstalled windows, but due to the fact that this appears to be a reacureing issue - does anyone else suffer from the same thing? - I would like to know how the repair console works, basicly, I have no idea how to get it to repair, if possible, the corrupt/missing file.

  VoG™ 09:35 09 May 03

This describes the Recovery Console click here


However, to check for and replace damaged system files the easiest way is Start, Run and enter

SFC /SCANNOW

and OK.

  Paranoid Android 13:46 09 May 03

No Microsoft Knowledge Base Article - 269075

Marvin

  Paranoid Android 13:47 09 May 03

Don't know where that 'no' came from.

M

  temp003 14:00 09 May 03

This is not an uncommon error for XP.

click here for the lengthy Microsoft solution. The trouble is for many people, it is a recurring problem, so following the MS steps is no guarantee it won't happen again. But at least the article lists out the steps for using the Recovery Console, and further links.

  special sophie 14:09 09 May 03

Sometimes this problem is caused by defective RAM I've just had the same problem but if it is only every 3 months then it is probably not the RAM but worth trying a new RAM stick as it's so cheap at the moment

  special sophie 14:20 09 May 03

I keep my XP installation on a separate partition on my hard drive all by this self that way if a problems occurs I just format and reinstall on that partition and I lose nothing and of course you start off with a nice fresh registry again which is nice

  beeuuem 14:21 09 May 03

The following procedure works.
Cannot Start Windows XP if the System or Software Hive Is Missing or Damaged (Q303012)

SYMPTOMS
When you try to start or restart your Windows XP-based computer, you may receive one of the following error messages:

Windows XP could not start because the following file is missing or corrupt: \WINDOWS\SYSTEM32\CONFIG\SYSTEM

Windows XP could not start because the following file is missing or corrupt: \WINDOWS\SYSTEM32\CONFIG\SOFTWARE

Stop: c0000218 {Registry File Failure} The registry cannot load the hive (file): \SystemRoot\System32\Config\SOFTWARE or its log or alternate

CAUSE
This issue can occur if the System or Software hive for the Windows XP installation is missing or damaged.

RESOLUTION
To resolve this issue, use one of the following methods.

Use the Recovery Console Tool
To restore a damaged registry hive, use the Recovery Console to restore the backup copy of the hive from the Repair folder. The Repair folder contains a copy of the system's registry hives that were created after the first successful startup of Windows XP.

WARNING : Although data should not be affected by the following procedure, you may need to restore changes you previously made to programs or system settings since the first time you successfully started Windows XP.

To replace the damaged registry hive and restore the backup copy of the hive from the Repair folder: Start your computer to the Recovery Console.

Determine if the file that is mentioned in the "Symptoms" section of this article is present, and if it is, rename it:

In Recovery Console, change to the c:\Windows folder.

Type cd sytem32\config , and then press ENTER.

Type dir system , and then press ENTER.

If you cannot run the preceding command successfully (because the file is missing), skip to step 3. If you can run the preceding command successfully, type ren system system.bak , and then press ENTER.

NOTE : If the message that you received referred to the software file, replace "system" with "software" in the preceding command. For example, you would type ren software software.bak (instead of ren system system.bak ), and then press ENTER.

Type copy c:\windows\repair\system , and then press ENTER.

NOTE : If the message that you received referred to the software file, replace "system" with "software" in the preceding command. For example, you would type copy c:\windows\repair\software (instead of copy c:\windows\repair\system ), and then press ENTER.

You should receive a "One file copied" informational message. For additional information about how to use Recovery Console during startup, click the article number below to view the article in the Microsoft Knowledge Base:
Q307654 HOW TO: Install and Use the Recovery Console for Windows XP


IMPORTANT : If you encounter problems when you run the preceding commands, you may need to use the Change Directory command ( cd ) one folder at a time before you run the preceding commands. For example, type cd system32 , press ENTER, type cd config , and then press ENTER.

Type exit , and then press ENTER to quit Recovery Console and restart the computer.

You Cannot Start from the Windows XP CD-ROM or Use Recovery Console
If you cannot start from the Windows XP CD-ROM or use Recovery Console and you are using the FAT file system (not the NTFS file system):
Use a startup disk from one of the following operating systems to start your computer to a command prompt:

Microsoft Windows Millennium Edition (Me)

Microsoft Windows 98

Microsoft Windows 95

At the command prompt, type c:\windows .

Follow the steps in the "Use the Recovery Console Tool" section of this article, beginning with step 2b (type cd sytem32\config , and then press ENTER).

IMPORTANT : After you complete the steps in the "Use the Recovery Console Tool" section of this article, remove the startup disk, and then restart the computer.

Use System Restore to Revert to the Most-Recent Restore Point

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