Problem with wmp 12

  isititis 20:54 02 Aug 11

Hello, I have a HP Pavilion running Win 7 with 2 gb of memory. Win 7 is an upgrade from XP. The problem I'm having with wmp 12 is, I have titles of songs that will not delete using the right click delete function. There are no files for wmp 12 to play or burn, as these have been deleted from the hard drive once put onto an audio cd. Anyone out there with suggestions as to how to fix this problem. Thank you in advance.

  rdave13 23:32 02 Aug 11

There is a fix to re-set WMP 12 to default. Means you lose all your lists you've created but you can start again. If you wish to re-set to default then type msdt.exe -id WindowsMediaPlayerConfigurationDiagnostic in the start search bar. Selact the msdt.exe in the list and a window opens to reset WMP. Select the 'next' tab select 'apply this fix' then click on 'close the troubleshooter' ignoring if it shows further problems.

  isititis 12:27 03 Aug 11

rdave13. Thank you for your response. When msdt.exe etc is typed in the search bar, there was a problem in that the message >An error occurred while loading the troubleshooter< I didn't expect that there should have been a space after the 'd'. This is not a criticizm so much as a pointer for anyone who has the same experience as me.

In wmp settings, I have tried clicking the 'next' tab and apply this fix to no avail. Again, in wmp settings in an attempt to resolve the issue, I clicked 'Advanced' and ended up with 'Configuration settings may be set incorrectly'. The problem still exists. Anything else I can try?


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