problem traced but maybe not solved

  rosie 09:30 27 Sep 05
Locked

My request of Monday 26th for advice on colour/shutdown/instability problem hasn't entirely solved it but the event viewer gave a clue, which seems to indicate that the problem arises because of something connected with user account. I'm the only user of the computer and am logged in as administrator, but is there anything else I can investigate to avoid future shut down and error problems? I sometimes get the message that my system has recovered from a 'serious' error, but there's no indication what it's connected to. Any advice on user account problems?

  MAJ 09:36 27 Sep 05

When the "serious error" occurs, rosie, does the computer shutdown automatically?

  rosie 10:16 27 Sep 05

I've only had this message when I've been away from the computer for a while, and so haven't seen the actual occurrence. I presume there's been a restart of sorts? I noticed that my hard disk usage had gone from 12GB to 40 over a period of a few weeks without any significant downloads, so I assumed that maybe system restore had used a lot in connection with the error messages.

  MAJ 10:26 27 Sep 05

It might be a good idea then rosie, to turn off that restart option until you see what's happening. To turn off that option, right-click on "My Computer", choose Properties then the Advanced tab. In the "Startup and Recovery" section click the "settings" button, then in the "System Failure" section, untick the "Automatically Restart" option, click OK, Apply and OK to exit.
Now when/if the "serious error" occurs again, you will be given an error message on screen rather than the computer restarting. That error message should give a clue to what's happening.

  Fruit Bat /\0/\ 10:45 27 Sep 05

click here for previous thread.

Rosie please do not start another thread on the same subject it causes confusion. Just type bump into the response box to bring it back to the top of the page if replies are thin andthe thread is falling onto the next page. :0)

So on with your problem, may be a repair of XP will help.

Option 1. Repair XP by replacing corrupt files

Type

sfc /scannow

in the run box, press enter and let system file checker find and replace missing / corrupt file in windows and explorer.This will take awhile to complete and you may be asked for the CD to be in the drive if windows is not preinstalled on the hard drive.

sfc /scannow problems
click here



Optin 2. Repair XP by install over the top of existing systm

1. Boot the computer using the XP CD. You may need to change the boot order in the system BIOS so the CD boots before the hard drive. Check your system documentation for steps to access the BIOS and change the boot order.

2. When you see the "Welcome To Setup" screen, you will see This portion of the Setup program prepares Microsoft Windows XP to run on your computer:

To setup Windows XP now, press ENTER.

To repair a Windows XP installation using Recovery Console, press R.

To quit Setup without installing Windows XP, press F3.

3. Press Enter to start the Windows Setup.

To setup Windows XP now and Repair Install , press ENTER.

DO NOT choose "To repair a Windows XP installation using the Recovery Console, press R", (you Do Not want to load Recovery Console).

4. Accept the License Agreement and Windows will search for existing Windows installations.

5. Select the XP installation you want to repair from the list and press R to start the repair.

6. Setup will copy the necessary files to the hard drive and reboot.

Do not press any key to boot from CD when the message appears.

Setup will continue as if it were doing a clean install, but your applications and settings will remain intact.

REpair XP
click here

  rosie 12:53 27 Sep 05

My apologies for beginning a new thread. I won't do it again. I've tried all the suggestions, but was intrigued to find out that the scannow option produced a surprising result: a message that I couldnt do a compatability test because I was running a newer version of Windows XP than the disk I had inserted in the drive. This means that the supplier has uploaded a newer version of windows when in for checking recently. I was given the option of keeping both, but decided on the spur to stay as I was, at least for the time being. Scannow completed the task but didn't reveal any problems. For the time being, I'll just wait and see what happens. After deleting older versions of Firefox and replacing with just the newest version, I may have sorted at least one of the problems. Thank you all.

  woodchip 15:32 27 Sep 05

If disc space is going, then check for VIRUS this would also make computer slow down

This thread is now locked and can not be replied to.

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