Problem with a slide scanner

  IML 08:27 23 Jul 03
Locked

I have a Prime Film PF 1800 slide scanner. When I try to scan a slide, the following message comes up 'initialise scanner - please wait'. And nothing happens - even after 3 or 4 minutes. I repeatedly send error reports (I use MS XP operating system) but with no result. To try and resolve the problem, I removed the programme from the computer and re-installed it. The scanner worked perfectly for half a day and then stopped and I continued to get the above result. Does anyone know how the problem can be resolved?

  -pops- 08:47 23 Jul 03

Have you checked with the manufacturer? click here

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