Problem with Roxio CD Creator 6

  PaulOwen 09:57 25 Apr 04
Locked

I have bought Roxio CD Creator 6 but when I go to use it it says 'No supported drive detected'. How do I get around this please?

  powerless 10:00 25 Apr 04

Which model of CD/DVD-RW drive do you have?

  PaulOwen 10:04 25 Apr 04

A Sony DWU-18A DVD RW

  hssutton 10:26 25 Apr 04

Roxio have an update for newer drives, check to see if yours is listed.

  PaulOwen 10:43 25 Apr 04

I have tried that but no luck. Any other ideas?

  hssutton 10:45 25 Apr 04

I cannot see your drive listed Sony DW-U18A, but that doesn't mean it will not work. Have you been to the Roxio site and downloaded all the updates. There are two versions of ECDC 6, Basic & Platinum, so make sure you download the correct updates.

click here

  PaulOwen 10:56 25 Apr 04

Done that and nothing

  PaulOwen 11:33 25 Apr 04

^

  hssutton 11:38 25 Apr 04

Well Paul,That just leaves an email to Roxio,or posting the question in their Discussion Group.

  hssutton 11:43 25 Apr 04

Paul, not much help with ECDC, but Nero appears to support your drive

  PaulOwen 16:22 25 Apr 04

I like Roxio CD Creator 6 because I've used it before. Now I've bought it I have got to try and get it working!

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