Problem playing film clips

  daveac41 14 May 12
Locked

When I wish to run any film clips , (all types), on my PC, (WXP) I get the following message. Googling the problem just gives a wealth of strange answers. Can anyone help, please?

"the instruction at "0x00000000" referenced memory at "0x00000000". The memory could not be "read"

  lotvic 14 May 12

Has this problem just started? was it ok before? Have you made any changes recently, software/hardware?

What Player are you using? Windows Media Player, VLC or what?

  daveac41 14 May 12

Hi, Lotvic, It's been doing this for about two weeks, WMP doesn't seem to like anything, VLC does it quite a lot, so does KM Player. It's also a problem within Picasa. Haven't installed anything new lately - as I recall......

  rdave13 14 May 12

I'm not on XP at the mo but check that DEP is only selected to Windows features and not others. Otherwise try system restore to before the problem. Might be something you installed as Lotvic suggested.

  lotvic 14 May 12

Could it be since the last lot of XP updates?

Yes there are some strange results in google. Have a look in Device Manager and see if there are any warning triangles, it might be a driver.

I'll keep searching, if they won't even play in VLC something's gone wrong.

Have you tried updating Adobe Flash, WMediaPlayer and VLC?

You could always try sfc /scannow to troubleshoot missing or corrupted system files (system file checker) to troubleshoot missing or corrupted system files, you might need your xp CD if it asks for it.

Start, Run, sfc /scannow (note the space after c and before /)

  daveac41 14 May 12

Thanks rdave13 & lotvic. System restore seemed to do the trick. Bit surprised at that but thanks anyway!

D

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