Problem opening attachments to emails

  Little Flower 16:20 17 Apr 06

I sent my boss an email with 4 attachments, all Microsoft Word documents. She opened the email & read it but got the following message when she tried to open the attachments:

Windows cannot access the specified device, path or file.You may not have the appropriate permissions to access the item.

She has opened attachments in the past but thinks she's only had this error messges since her computer crashed. She's unable to open any other attachments now and thinks that's the message she gets when trying to open any attachments.

Does any one have any suggestions?

  Little Flower 10:39 18 Apr 06

She uses Windows ME and emails through the NTL webmail page. She did have outlook but it crashed when he computer crashed.

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