Problem with ntl pop/smtp settings

  Alrac 22:50 30 Jun 07

Since Virginmedia took over and I also have a new laptop with windows xp and a mac destop, I have been unable to download emails to either computer in any email programme. The pop and smtp addresses don't seem to be recognised, and I get a message saying I'm not connected. Or with mac it states the settings are wrong. I also have problems going on to secure sites yet I've ensured there is no firewall and all settings are correct. Any ideas??? Or is this a ploy to force one to sign up to broadband?

  johnnyrocker 00:32 01 Jul 07

what about webmail on your isp's site does it work there? have you asked virgin for correct settings?


  User-312386 01:54 01 Jul 07

it has changed

instead of entering pop3 just enter pop

so the ntl one is

and for smtp its

  birdface 12:31 01 Jul 07

The same as Madboy.And make sure that Pop3 is set at 110 and SMTP is set at 25

  birdface 12:35 01 Jul 07

You could try Control Panel,Administrative tools. Services.Scroll down to DNS Client and make sure it is set to automatic. Or try Control Panel, Network Connections, Right click Local Area Connection and press repair,see if it finds any problems.

  birdface 12:39 01 Jul 07

Or you could try Internet Options.Connections,And make sure Always dial my default connection has been dotted.Apply ,Ok

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