Problem New Laptop CD Rom

  Revi 19:28 16 Apr 04

Just bought a brand new laptop, never used such before. Everything works fine with it. But if I insert a CD in the CD player it does not play. Could it be that the CD player is not installed at all? OS is XP Home.

  User-312386 19:31 16 Apr 04

does it work with other discs? cd-roms etc etc

  caesar 19:32 16 Apr 04

Can you "see" it using Explorer?
Is it listed in Device manager?

  Revi 19:52 16 Apr 04


  Revi 19:55 16 Apr 04

Yes it uses Explorer.

  Chronos 20:11 16 Apr 04

if it is a modular drive is it pushed right in? it has only got to be a fraction out and it will not work....

  Revi 20:17 16 Apr 04

I have received a lot of CDs with the laptop. Could it be that I have to install all of them before using the laptop?

  Revi 20:19 16 Apr 04

No, that is quite ok.

  Revi 20:23 16 Apr 04

I just inserted the original XP cd received with the laptop and it works fine. But it does not recognise if I insert another CD!

  Revi 20:36 16 Apr 04

It´s a miracle. Audio Cds are working fine. But when I try to install a programme from a CD then it does not work.

  User-312386 20:47 16 Apr 04

go to windows update and install all critical updates click here

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