Problem with Kav AV

  Sicknote2479 23:13 23 Jul 07
Locked

Hi All
This is my first post.

I am having a problem with the activation code for Kaspersky lab av that I got on this months DVD.

I have copy and pasted it in but it says it is wrong, can anyone help please.

  johndrew 09:46 24 Jul 07

Have you checked here for the FAQs click here to see if it helps?

Often you need to type in the code as printed before it works.

If you continue to have problems come back and provided details of what you have done.

  Sicknote2479 19:33 24 Jul 07

Hi John
I have seen the link you posted as that is how I got the code but I am still having the same problem.

I am not a complete beginner but was not sure where to post the question.

I have loaded Kav av and tried to activate it with the code but it says invalid code.

I am not sure what other details you might need.

  Sicknote2479 03:31 27 Jul 07

Hi John

Do you have any ideas on this problem as I still cant get it to work.

Thanks

  acxxxx 08:14 27 Jul 07

Have you tried entering the code manually (rather than using copy and paste)?

You could try and get another code to see if that works.

  johndrew 09:55 27 Jul 07

If the code fails to work when typed in I have no other suggestions. Be aware that often where capitals are used you must use the <shift> button and not <caps lock>; why this is so I`m not certain but it seems to be to do with the way the security is set up.

  acxxxx 11:42 28 Jul 07

Seems you're not the only one

click here

  RickyC :-) 17:14 28 Jul 07

You haven't actually registered for the Kaspersky software yet.
You need to click here, answer the question and then click on 'Register for Software'. The next page will provide your unique code, and this will also be emailed to you. I think you must be trying to use the 'authorisation code' which was sent to you when you initially registered for the PC Advisor website - this won't work for Kaspersky, you need to go to the special registration page we've set up to get your code.

Please contact me directly using the yellow envelope next to my user name if you have any more difficulties.

regards

Richard
Cover Disc Editor

  Sicknote2479 21:18 28 Jul 07

Thanks CD Editor

That has work nicely but it was not easy to find on your know it would seem.

Now to upgrade.

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