Problem inserting picture into email

  Pineman100 10:40 18 Dec 08
Locked

Outlook Express under XP.

I'm trying to insert a jpeg image into an email, using Outlook Express Insert>Picture and then browsing to a jpeg on my hard drive.

The recipients of this email are reporting that they can't see the picture in the email - just the red 'x' placeholder.

Any idea what I'm doing wrong, please?

  iscanut 10:46 18 Dec 08

Have you done this?

To insert a picture into a message

Click the place in the message where you want the image to appear.
On the Insert menu, click Picture, and then click Browse to find the image file.
Enter Layout and Spacing information for the image file as needed.
Notes

If you cannot select the Picture command, make sure HTML formatting is turned on by clicking the Format menu in the message window and then clicking Rich Text (HTML). A black dot appears by the command when it is selected.
If message recipients are not able to view your inserted images, on the Tools menu, click Options. Click the Send tab, click HTML Settings, and then make sure that Send pictures with messages is selected. Then resend your message.
To insert a background picture into your message, in the message window, on the Format menu, point to Background, and then click Picture. Click the Browse button to search for the file you want to use.

  Technotiger 10:46 18 Dec 08

This is to do with the email settings - HTML or not HTML, at either sender or recipients end. Try one at a time changing the settings in OE.

  Clapton is God 10:50 18 Dec 08

Does the picture have to be 'inserted' rather than 'attached'?

  Pineman100 11:13 18 Dec 08

I think I must have been hitting the Christmas booze too early. Of course, it's the HTML setting!

I've now clicked Tools>Options>Send>HTML>HTML Settings>Send pictures with messages. And the problem is solved!

Many thanks to you all - I'll drink to you.

Oops - maybe I'd better not....

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