Problem with Google Earth update

  john bunyan 12 Nov 12
Locked

I have W7 Ultimate, IE 9. I had a prompt via my "action centre" to update Google Earth. I downloaded it to my downloads file, but when I ran it it ended up with a "programme not responding" message. I then Uninstalled the programme, downloaded again to ensure the latest programme. Twice the installation seemed to go ok but in the end "Hung" with a small box that said " Loading myplaces kml, including enabled overlays" Eventually a "programme not responding" message appeared. The same thing happens each time I try to launch it . I use Avira Anti virus.I did restart the PC.Any views?

  john bunyan 12 Nov 12

Could not solve it. Used System restore which got me the old working version back.

  Woolwell 12 Nov 12

I've only had W7 for about 10 months but I haven't had a Google Earth prompt in action centre. However following your post I had a go at updating Google Earth. At first it told me that it could not contact the server (linked to your problem?). I then downloaded the latest version 7 (I was still on 6) and it updated.

  john bunyan 12 Nov 12

Woolwell

Thanks for input. My version is 6.2.2.6613 The new one failed. I woll try again sometime.

  john bunyan 12 Nov 12

Weirdly, it installed ok on my wife's laptop, also on W7. I let Chrome install whereas I declined it on the desktop. Will try again one day.

  john bunyan 12 Nov 12

Weirdly, it installed ok on my wife's laptop, also on W7. I let Chrome install whereas I declined it on the desktop. Will try again one day.

  john bunyan 16 Nov 12

I give up on my desktop. I have tried uninstalling, and when the new programme launches, it stops responding as in my opening post. I manage to get the old version back using system restore. Tried all the Googled recommendations such as deleting files in the low roaming folders. It installed well on my laptop. I use Avira on both. Tried disabling it on installation. I cannot waste more time on it.

  Woolwell 16 Nov 12

Google Maps does much of what Google Earth does.

  sunnystaines 18 Nov 12

latestest google earth working fine on w7 but crashes the xp laptop had to uninstall it from xp.

  john bunyan 25 Nov 12

In the end my problem was solved. I updated my MVidia 7800GTX video card with latest W7 /8 drivers and downloaded and installed Googleearth win-bundle-7.0.1.8244 and all was well.

  john bunyan 25 Nov 12

Still cannot green tick..

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