Problem with Cover DVD

  peterparker 21:43 27 Aug 07

I have problems loading the cover DVD

Its not a problem with the drive as I have loaded stuff from pcplus wuth no problems and paly videos/cds no problem

Its not a issue with the Disk I have requested a copy and both do the same

Its nothing to do with nero ( I've run the clean-up)

The disk seems to do nothing and if you select explorer or my documents the dvd drive when selected just causes the program(explorer / my documents) to crash

Any assistance ?

  recap 21:47 27 Aug 07

Check in Device Manager for any exclamation marks against the drive. Right Click 'My Computer' then 'Manage' to get to the Device Manager.

  peterparker 14:29 28 Aug 07

Not Exclamation marks or anything

Only seems to get to not responding again

Seems to be a problem between the drive and the disks

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