problem with cd/ dvd readers / writers

  lindamay 12:24 01 Aug 06
Locked

My cd/ dvd writer and my dvd reader have stopped working
they are not listed in My computer
but they are listed under device manager with a yellow mark against them

also have tried pluging in a external cd writer
it comes up as new hardware but again is not listed as a drive in My computer

running win xp 1gig ram plenty of room on hard drive

any help would be gratfull

lindamay

  User-312386 12:35 01 Aug 06

Right click the drive in device manager, select uninstall, click apply and then reboot computer

The drive should be automatically detected and work

  jimv7 12:36 01 Aug 06

Delete them from device manager and restart, windows will find and reinstall them.

  lindamay 23:02 01 Aug 06

have tried the above have also tried disconecting the drives rebooting closing down reconecting and rebooting with same result
there are no dvd drives listed on my pc but they are there under device manager with yellow mark against them

could there be a connection with the fact that i have roxio 7 and 8 installed that i am unable to uninstall message comes up that uninstall is corupted allthough i am able to uninstall other programmes

would be gratfull for any suggestions

lindamay

  User-312386 23:36 01 Aug 06

re-install roxio and then uninstall it and see what happens

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