Problem with camera

  Iceman244 11:20 AM 23 Nov 11
Locked

I have connected my digital camera to my laptop but the camera is not being recognised which means that I cannot transfer my photos to the laptop.

I go into Windows Live Photo Gallery and click the import button but the camera does not appear. I click the refresh button but the camera still does not appear in the “Import Photos and Videos” box.

Can anyone please help with this?

Many thanks

  Peter 13:28 PM 23 Nov 11

Iceman244,

You could try taking the SD card out of the camera and use the card reader on your computer.

Peter.

  Iceman244 13:36 PM 23 Nov 11

Thank you very much that has worked fine.

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