problem with administrator access on laptop

I am logged on as myself and can be seen to be an administrator however when I try to activate microsoft reader on this machine it fails and tells me I do not have sufficient access. need to log in as an administrator.!!!

Used control panel settings to set up new user with admin rights, changed user to that user and still the same

Anybody got any ideas on how I can overcome this problem.

Thanks in anticipation

regards

Dave

forgot to add running win7

  Fruit Bat /\0/\ 19:31 02 Feb 10

many many thanks

Dave

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