Hi, reboot the computer and check Task Manager/ Processes tab and see if spoolsv.exe is running.
If so, what cpu percentage is shown as in use.
If spoolsv.exe is shown as running, open Control Panel / open Printers & Faxes / open the printer and ensure nothing is shown as waiting in queue.
Bear in mind that programs such as Norton or Microsoft Image Writer may attempt to write a report (if set to do so) and cause a similar problem by using the spooler but this device will not be your printer. It will be shown as Image Writer after opening Printer & Faxes.