I have, today, tried to print an e mail from my Solicitor. WLM steadfastly refuses to print or even recognise that I have asked it to print. I have been back to them and asked if they have a block on printing their messages and they assure me they do not. Every other e mail message I get prints fine. Click on Print and then select what you want to do and away it goes. So why would one particular sender's messages refuse to print?
Not quite sure what that will do. Is it doing something within the registry that works with Windows Drivers? I have the HP drivers on this machine. What I don't understand is why it is only the two emails I have had from this particular sender. They assure me there is no lock on it from their end, yet it will not even recognise that I am trying to print. All other emails will print without any hold up or bother at all!!
No idea what format the message is in and there is no attachment. There is something that says view Slide Show, which is something that looks like icons showing what the Solicitors cover. They also say that "The recipient should check this email and any attachments for the presence of viruses. as they do not accept responsibility etc,etc." They got over the problem by attaching a Word version of the detail they had e mailed me.
Format is almost certainly html. Without seeing the e-mail I'm not sure why it will not print. It's probably a format problem and it would be interesting to know if anyone else can print their e-mails using Live Mail.