Printing results in blue screen crashes

  Roy* 09:50 10 Sep 09
Locked

I occasionally have a blue screen crash when send a document to print (Word or Excel). It’s a Cannon MP610 and the PC is running XP with MSOffice 2003. I’ve updated drivers from the Cannon site which hasn’t improved things. I’m wondering if there’s a conflict between MSoffice software or as it’s an old (2004) PC could it be low memory or something but I can’t imagine why low memory would cause a crash?

Any top tips people?

  jack 09:54 10 Sep 09

Is not usually a failure at driver or program level - but much further back
A Google for Blue Screen of Death will bring up many suggestions and remedy's
Here is one such
click here

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