Try this -
1 - Open Windows Live Mail 2 - Press (ALT+F) 3 - Choose Options. 4 - Click Mail. 5 - Click Read tab, under Fonts, click the International Settings button and make sure default encoding is set to Western European Windows and not Western European Windows ISO - I think it should also be set the same under the Sent Tab
- Uncheck box for Use default encoding for all incoming messages
- Click OK.