I take it you have checked the obvious, cable, printer to PC lead, fuse at plug, its plugged in...
Are the lights working or flashing?
If they are steady (green) go into control panel, printers and faxes, select the printer, right click, select properties,from there print a test page.
No test page, or error messages. Uninstall the printer from control panel and then reinstall it by selecting 'Add Printer', follow the wizard and let windows reinstall the driver.
If you get a message that the printer needs resetting , click here
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