printer stalls in office xp, help please.

  soup dragon 00:15 09 Aug 03
Locked

I've installed a new printer, lexmark Z45 which has worked fine. I downloded the latest driver from lexmark and agin it's worked fine. now recently whe I try to print off a page in office xp the whole computer freezes. Sometimes if I just click the "print" icon I can get one page, but if I go into print options to print more than 1 copy, that's when it freezes and I have to reboot.
Any Ideas, apart from telling me to buy another printer that is.
Thanks guys, all help is really appreciated.

  Forum Editor 08:21 09 Aug 03

you describe do sound like a problem with the driver - maybe there's some file corruption. Have you tried printing from other applications? If so, what happens?

On the assumption that the same problem occurs, I suggest that you remove the printer in Device manager, and then turn off your computer. Restart, and let Windows detect the Lexmark again. Windows will look for, and install the printer driver, and then you can try to print from it.

  soup dragon 20:48 09 Aug 03

thanks,
problem solved.

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