My guess is that you have a clogged print head and cleaning and/or deep cleaning probably won't clear it. Remove all four cartridges. Flip the grey lever up (right side of the yellow cartridge) and reach into the area where the carts were and pull the top of the print head towards you, it's loose, just wiggle it to remove it. Do not touch the contacts after you get it out. Warm some water in a pan and dunk just the bottom part of the print head into the water, about one-half inch should do it...swish it around for a minute or so changing the water whn it gets murky. When the water is clear take the print head out and then dry it with a blast of warm air or leave it in a warm place to dry out. Put it all back together and it'll probably work after one or two cleanings...Deep cleaning shouldn't be required.
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