Printer problem

  cruiser2 08:54 03 Aug 10
Locked

I have an Epson Stylus Office BX300F All in One printer/Scanner/Copier. It is now showing "Printer Error in the small window on the control panel.
Have tried various checks but nothing seems to happen to resolve the fault.
Am trying to uninstall the various programmes, but I cannot remove the main driver one for some reason.
When the small window appears if I try to print it does not show the state of the ink cartridges as it did before
Any help much appreciated.

  howard64 09:40 03 Aug 10

I had a problem with an epson for a friend and contacted their tech support. The email said to uninstall all the epson stuff, from places I did not even know existed, then to download the latest drivers. Just using add remove progs did not do the job. They had the same problem and no show of maintenace tasks. Once done all is back to normal.

  cruiser2 10:47 04 Aug 10

Am taking it back to PC World tomorrow for a replacement.
Consider this is now resolved

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