This will be a print program/picture editor thing.
as opposed to a printer problem. for exmple if the cartrdge has run our of colours the printer would
not print at all i would imagine.
So carefully check settings of the picture editing software, then the print program.
If you cannot spot what has been ticked/unticked
then unnstall and reinstall the program[s]
By the way - What system/ programs are you using?
always include this information - helps us a lot.