printer problem

  buns2002003 09:27 20 Oct 04
Locked

Hi

Upgraded to xp pro at weekend, and cant get printer re installed from installation disk, or from downloading driver from manufacturers site. It was working fine until the upgrade.
Does any body have any suggestions please?
Thanks

  recap 09:35 20 Oct 04

If the drivers for the printer are still their from the previous installation remove them, and then reinstall them.

  feb 09:45 20 Oct 04

You might find that XP will want to use its own divers

  buns2002003 09:47 20 Oct 04

Tried to use the installation wizard to install driver from xp and no joy.

How do I find out if the driver is still installed to try and delete it?

  JonnyTub 09:49 20 Oct 04

add/remove programmes in control panel

  buns2002003 09:50 20 Oct 04

Gone to control panel etc and there is no printer installed.

  JonnyTub 09:59 20 Oct 04

see if it's listed in device manager and uninstall from there by right clicking on it and selecting uninstall. Reboot when done

  JonnyTub 10:14 20 Oct 04

post your printer make and model should the above not work.

  buns2002003 10:15 20 Oct 04

Call me thick, but where is the device manager?

  JonnyTub 10:16 20 Oct 04

start menu and on the right hand side of the pane about mid way

  JonnyTub 10:17 20 Oct 04

sorry, right click on the my computer icon, click on properties, on the dialogue box that will come up, click on the hardware tab and then device manager.

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