Printer problem

  Dionysiac 21:26 01 Nov 03
Locked

Hi, I am having major problems trying to get ANY printer to work on my pc. I run Windows XP and just as of recently my canon s100 printer was working fine, but then it just stopped working. I tried reinstalling the drivers but still the same problem, it just did'nt seem to be communicating with the pc. I suspected the hardware might be at fault but after trying another lexmark all in one printer the same problem happened. I have tried everything I can think of and find this really frustrating. Both printers are connected via USB if that helps.

Thanks
Nabil

  Roland Butter 21:30 01 Nov 03

Have you tried running through the trouble shooting guide?

  Khalid 21:51 01 Nov 03

Try and connect another usb device(mouse,camera etc) in the same port. A nil respose will indicate that the USB port is faulty. Get a PCI to USB card around (?10) install it then connect your printer to this card.

Good luck.

Khalid Saumtally

  Stuartli 09:33 02 Nov 03

Have you checked in Device Manager that the USB controller is working correctly?

Are you using a USB hub? If so, it's best to use a powered hub, whilst items such as scanners, printers etc are best run from a dedicated USB port on your system.

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