Printer problem

  Scania19 19:45 29 Aug 03

I have just replaced both Black and colour cartridges in my Epson C20UX printer the colour cartridge is printing but not the black. I've gone through nozzle clean and test print but still no joy has anyone any ideas. Thanks

  howard60 19:59 29 Aug 03

double check that a piece of tape has not been left on the cartridge

  Andsome 20:20 29 Aug 03

If howard's tip does not solve the problem, Epson telephone help is the cost of a national call, and they are both helpful and knowledgeable.

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