Printer ignoring request to print A4

  nethy 12:22 11 Apr 03
Locked

Got a second hand HP LaserJet 4 but it is refusing to print A4. Instead it continually flashes up the message LOAD LETTER.
I'm using the correct driver for it which I got via my own printer Wizard. In the driver's 'paper' section I've adjusted it to A4 but the printer is not listening and keeps repeating the LOAD LETTER message when I try and print. Any ideas?

  stlucia 12:33 11 Apr 03

When my HP printer at work says LOAD LETTER it means that the document I'm sending has been setup using letter size (an American specification) paper, not that there's anything wrong with the printer.

So, check your word processor setup to make sure the paper size is A4.

  Big Elf 12:34 11 Apr 03

Whichever application you're trying to print from probably has 'Letter' as the default paper size. Go in to the print options and set it to A4.

  Big Elf 12:39 11 Apr 03

Also there's an option in Printer, Properties, Device Settings, From to tray assignment that can be set to A4.

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