Printer driver installation problem

  Tycho 22:11 05 Jul 05
Locked

I deleted the printer driver which had developed an error, then dowloaded a new one from the Canon Web site. I now find that I can't install it because it complains that I have something in the printer queue.

Without a printer driver to access the printer queue I am a bit stuck.

What can I do?

T

  stalion 22:14 05 Jul 05

try installing in safe mode

  citadel 22:19 05 Jul 05

have you tried uninstalling the printer using device manager then insalling the driver when the found new hardware wizard asks for it.

  woodchip 22:21 05 Jul 05

If XP run restore to old date and see if printer works

  Tycho 22:23 05 Jul 05

I will try Citadel's suggestion first...

T

  Tycho 22:38 05 Jul 05

Tried Citadel's idea. No joy. I will now try to remember how to start in safe mode. Windows help seem sto tell you all about it except how to do it!

T

  Tycho 22:39 05 Jul 05

Google found it for me:)

  stalion 22:39 05 Jul 05

if xp keep tapping f8 on boot up

  VoG II 22:39 05 Jul 05
  woodchip 22:40 05 Jul 05

Keep pressing F8 as it starts

  Tycho 22:57 05 Jul 05

I'm uding W2K by the way.

The installation program ran through without a hitch after I had started in safe mode but having started up normally the printer is not to be found in the list of printers. :(

This thread is now locked and can not be replied to.

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