Printer details missing and unable to reinstall

  Big Big C 11:28 14 Feb 07
Locked

Unfortunately I am unable to print anything at present as for some reason my printer details have disappeared from the Printers and Faxes File in the start menu.

If I try to reinstall my printer by clicking on "Add a printer" I get the message "Operation could not be completed. The print spooler service is not running."

Has anyone any ideas on what I should do PLEASE?????

Many thanks in Advance.

  terryf 11:32 14 Feb 07

Is the printer usb or other connection? Click on an empty part of desktop, press F1 and type print spooler in the search box then look at some of the links

  PalaeoBill 11:53 14 Feb 07

It could be a corrupt printer driver.

click here

  L_Driver 15:34 15 Feb 07

Right Click on My Computer and select Manage. Double click services and check if Printer Spooler service running. Select to Auto run after starting the service.

  Big Big C 16:37 15 Feb 07

Many thanks for all of your replies, unfortunately the only way I could resolve the problem in the end was to run system restore.

This thread is now locked and can not be replied to.

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