Presario bought w/o Win XP CD needs restoring

  Ms_Dial 22:24 11 Oct 05

I'm trying to help a relative who bought a computer w/o receiving a CD for her WinXP who wants to restore her pc to its original configuration. Is this possible w/o the CD? Is there another option?

  VoG II 22:28 11 Oct 05

Details of the computer make and model please. Then we can advise you on whether there is a hidden partition.

  Ms_Dial 22:56 11 Oct 05

How do I find this out on hers? I have no experience with her system and am communicating by e-mails here. :o)

  007al 23:08 11 Oct 05

without knowing any details,has she tried system restoreto the earliest date? you can delete any other restore points afterwards,if theyre not needed.

  Ms_Dial 23:16 11 Oct 05

No, she's real new to computers.

  Fruit Bat /\0/\ 19:57 12 Oct 05

Compaq Presario made by HP

is a desktop PC or laptop, will have a number on it?

M2000, 724EA etc.

  ventanas 08:36 13 Oct 05

Does this help click here

  Ms_Dial 16:20 13 Oct 05

Yes! Thank you very very much!

  ventanas 21:55 13 Oct 05

You're more than welcome

  smokingbeagle 11:47 15 Oct 05


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