There are several known issues with Me and shut down, but unless you've always had the problem it may not apply to you. I can't give you the exact web link but if you go to Microsoft's site and do a search for Me shutdown problems you'll find a swathe of stuff! Alternatively, download and instal all the Me updates for your PC (you should have the Windows update link on your PC - press Start and look at the top of the list, for example) and you may well find the problem is solved along the way. GLuck. LC.