Potential virus problem -help!!!

  Axii9 16:26 20 Oct 04
Locked

Hi

My Internet has slowed down to a snail's crawl. I think it got throught via either some dodgy websites I didn't visit lately or via a word document from a floppy that I used.

I have run Stinger and nowt. I am now having probs updating Norton -it just tells me that I have the latest but I know I didn't get the 19th Oct update.

I tried downloading manually but it was coming in at about 2oo bytes per sec or something. I also tried an on-line scan but the system keeps disconnecting before they load.

WinXP; SP2; Sygate free; Norton 2004; Ad-Aware

  Gongoozler 16:38 20 Oct 04

Are you on Broadband or Dial-up? If you're on Dial-up, try a different isp on pay-as-you-go. For just a few pence you can see if they're any better. If that is just as bad, see if a System Restore to the last known good configuration helps

  Axii9 16:41 20 Oct 04

I don't think it is the ISP -it was just fine a few days ago.

  Gongoozler 18:43 20 Oct 04

"Fine a few days ago" is no guarantee that it is fine now. Your ISP's server can have problems just as your pc can.

  fourth try 19:26 20 Oct 04

I had similar probs that my antivirus didn't detect nor Adware however hijack this soon cured the problem...highly recommended ...however use with causion

  Axii9 20:15 20 Oct 04

Thanks fo the responses

I am also having probs with Word freezing up on me, so it's not just the net.

Where can I get hijack this -and why the caution?

  VoG II 20:18 20 Oct 04

click here

Follow these instructions click here on how to post a log. You will have to post in several "chunks" because of the 800 word limit on this site. Also, please double-space by adding a blank line after each line of information.

Do NOT try fixing things yourself using HijackThis unless you really know what you are doing.

  Axii9 15:16 21 Oct 04

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Sygate\SPF\smc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\Dell\AccessDirect\dadapp.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Dell\QuickSet\Quickset.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\PROGRA~1\WINZIP\wzqkpick.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Shakeel Akhtar\My Documents\Hijackthiss\HijackThis.exe
C:\Program Files\Messenger\msmsgs.exe

  Axii9 15:18 21 Oct 04

-didn't double space. will try again.......

  Axii9 15:19 21 Oct 04

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe

C:\Program Files\Norton AntiVirus\navapsvc.exe

C:\Program Files\Norton AntiVirus\SAVScan.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

C:\WINDOWS\BCMSMMSG.exe

C:\Program Files\Dell\AccessDirect\dadapp.exe

C:\Program Files\Synaptics\SynTP\SynTPLpr.exe

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\WINDOWS\system32\dla\tfswctrl.exe

C:\WINDOWS\System32\DSentry.exe

C:\Program Files\Dell\Media Experience\PCMService.exe

C:\Program Files\Common Files\Symantec Shared\ccApp.exe

C:\Program Files\Dell\QuickSet\Quickset.exe

C:\Program Files\MSN Messenger\MsnMsgr.Exe

C:\WINDOWS\system32\wscntfy.exe

C:\Program Files\Common Files\Real\Update_OB\realsched.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\PROGRA~1\WINZIP\wzqkpick.exe

C:\WINDOWS\system32\wuauclt.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Documents and Settings\Shakeel Akhtar\My Documents\Hijackthiss\HijackThis.exe

C:\Program Files\Messenger\msmsgs.exe

  Axii9 15:20 21 Oct 04

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = click here

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = click here

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = click here

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = proxy.awalnet.net.sa:8080

O1 - Hosts: 62.189.6.85 _sip._tls.sip5.phoneserve.com

O1 - Hosts: 62.189.6.85 _sip._ssl.sip5.phoneserve.com

O1 - Hosts: 62.189.6.86 _sip._tls.sip6.phoneserve.com

O1 - Hosts: 62.189.6.86 _sip._ssl.sip6.phoneserve.com

O1 - Hosts: 62.189.6.93 _sip._tls.sip7.phoneserve.com

O1 - Hosts: 62.189.6.93 _sip._ssl.sip7.phoneserve.com

O1 - Hosts: 62.189.6.108 _sip._tls.sip8.phoneserve.com

O1 - Hosts: 62.189.6.108 _sip._ssl.sip8.phoneserve.com

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