Portable HDD not recognised, sort of

  Sparky3327 11:04 AM 28 Nov 12
Locked

I've just bought a Maxtor 320GB portable HDD with USB 2.0 connection. When I connect it to my PC it appears as an extra drive as it should but that's where the good news stops. When I click on it I just get the message 'Please insert a disk into drive' In properties it says there is no capacity, no free space and no used space. I tried to format it but got the same 'Please insert a disk into drive' message. It claims to be plug and play but I'm sure I must be missing something. Many thanks, S.

  woodchip 11:13 AM 28 Nov 12

Right Click My Computer/Manage/Disk Manager Does it Show there and if so what does it say about it?????

  woodchip 11:15 AM 28 Nov 12

PS the Hard Drive may have its own Software for using it as it may be a Dynamic Disc. Does it show near the clock as a icon? if it does click it

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