please help! windows startup problem

  Ramification 10:00 02 Jun 04

hi, a friend has a problem with his pc, when booting up it displays the message -
'windows protection error please restart, system halted.'
when restarted the same message is displayed.
he has important documents on there how can we access the pc or restore it?
spec is WINDOWS ME, AMD Athlon processor /HP
any advice welcome. thanks

  Sethhaniel 10:05 02 Jun 04

press F8 on start up
and try from there

  Ramification 10:31 02 Jun 04

F8, yeah ok, that will get me in safe mode, then whats best to restore the pc to its original mode so it won't return to the error message after restarting? my friend doesnt have the CD as it was bought already setup.

  Rayuk 10:45 02 Jun 04

With thanks to spikeychris
click here

  Sethhaniel 10:58 02 Jun 04

uninstall the last program / change made - when system was ok before

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