please HELP mobo problem

  brandonp911 05:22 24 Jul 10
Locked

i have recently installed a new motherboard. And my keyboard and mouse are not working at all they are getting power they are just not responsive.Also when i bot up my computer i get a screen that says press f2 for set up or f11 or boot menu.please help

  Technotiger 07:12 24 Jul 10

What OS, what mobo, what mouse, what keyboard????

Seeing F2/F11 choice is normal.

I may not be able to help you myself, but those who are able to help, need all the information you can give.

  brandonp911 07:15 24 Jul 10

yess sorry im running on windows professional sp3 and i have a ASRock P4VM89 and im using just a plain usb mouse/keyboard

  Technotiger 07:22 24 Jul 10

Try uninstalling ALL your USB Ports in Devices, then do a normal re-start of your PC - this should re-set the USB ports, hopefully enabling USB items to operate as normal.

  brandonp911 07:25 24 Jul 10

how do i do that because i cant even use the kayboard or mouse?

  Technotiger 07:32 24 Jul 10

Good point, silly me .... you could try using PS/2 mouse and keyboard.

  brandonp911 07:34 24 Jul 10

haha i tried the ports arnt working i dont know y this is my second board with this problem ii dont know what i am doing wrongtho

  Technotiger 07:39 24 Jul 10

Assuming that all your hardware is in good working order, I would guess incorrect connection(s) somewhere.

Needs someone more able than myself from this point on ... good luck anyway, I am sure someone else will soon add their thoughts.

  gazzaho 07:40 24 Jul 10

I found USB keyboards can be a bit hit and miss during the boot process, at certain periods in the proceedure they don't work. Try reading through this post (click here) it's another post on these forums with a similar problem, the advice suggesting a BIOS reset may be of help, a PS/2 keyboard to access the BIOS may also be of some help, assuming you have a PS/2 socket on the mobo that is.

  brandonp911 07:40 24 Jul 10

ok thank you for helpin

  brandonp911 07:42 24 Jul 10

yess i will check this out

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