did not notice at time of original thread that the upate has also blocked emails with error 0x8004210a. google search suggests this is linked to NAV scanning emails disbanded this option no difference. so back on the phone to pipex again, they suggested a selective restart via msconfig emails then arrive minus norton protection. but when settings in msconfig returned so does the problem.
still stuck re emails, anyone else had this can offer solutiyions other than the anti norton followers as my last option is to replace NIS.
THE DNS NUMBERS FOR FIRST THREAD ARE