Hehe, I emailed (you can't cancel by phone) my cancellation of Pipex Solo2Go 500 last week. All I've had so far is one measly "automated response" email from them. Still no sign of my "free" upgrade. Some of their competitors have much better value for money deals on their broadband packages.
Anyway, I'm having a month or two offline. I'll try and complete some of this stockpile of PC games that's built up! Then I'm going to take a look at all the deals on offer.