Phillips DVD 8851

  Quiet Life 18:45 12 Dec 10
Locked

This DVD writer has ceased to recognise any disc
and the name now shows as PIIMIQ5! DWD9815 !!!!
Clearly it is corrupted. Uninstaling reinstalling has no effect and I also used a CD cleaning disc with no effect. It is on an ide connection on windows XP
In properties it says it is working corectly but obviously it is not.
Anybody with ideas or is it a bin job?

  Fruit Bat /\0/\ 18:48 12 Dec 10

No CD/DVD or CD-ROM access is missing error Code 19, Code 31, Code 32, Code 39, or Code 41
Try this if the optical drives are not appearing in My Computer or Device Manager.
(This is sometimes caused by the removal of Roxio or other writing software.)

click here
Download XP_CD-DVD-Fix.zip and save this file to your hard drive. Navigate to where you saved it and double click the file to extract the contents. Locate the EXE file you extracted and double click it. A confirmation dialog will appear when the script is done. You may need to reboot for the change to take effect.
This utility is only intended for Windows® XP, but also appears to work for Vista and Windows 7.
You may need Administrator level access to use this utility. If you do not have Administrator level access, the program will say it is finished, but will not have made any changes.

Similar fixes
click here works for vista or XP
click here

or manual fix
Run regedit and navigate to registry key
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}.
Highlight it and in the right pane, find the Upperfilters and Lowerfilters values.
Highlight each one in turn, right click and delete them.
Close regedit and restart the computer.
If in doubt make a restore point before making changes.

  Quiet Life 19:25 12 Dec 10

Fruitbat -The drive is recognised and is said to be working properly. There are no error codes.
I do not think your solutions cover the situation.

  Fruit Bat /\0/\ 19:56 12 Dec 10

"In properties it says it is working corectly but obviously it is not."

So what have you got to loose by trying my suggestions?

Also check the DATA cable is fully inserted at both drive and motherboard end.

  Quiet Life 22:07 12 Dec 10

Thanks it was only partly fixed to the DVD drive.
Thanks problem solved.
I did the manual fix first but obviously the loose cable was the answer.

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