a person at norton anti virus took over control wi

  andy63walsh 08:26 22 Jan 09
Locked

a person at norton anti virus took over control of my laptop, to help me download and fix stuff, 1st was a program to do it remote, how do i delete that software, i can't remember what it was called. I worry someone can take over with out me knowing ?

  MAJ 09:26 22 Jan 09

If Microsoft's own built-in software wasn't used, then it could be any number of applications like, Teamviewer, Crossloop or VNC. List the programs in your add/remove programs screen and someone should be able to pick it out. Which Operating System are you using, XP or Vista?

  andy63walsh 09:35 22 Jan 09

thanks, will look,

  wids001 11:17 22 Jan 09

Last night Norton had to reinstall IS2009 on my computer as I had a problem with the Firewall not working. They downloaded 2 programs to my desktop, Norton Removal Tool & the installation program for IS2009. Once completed I just deleted these from the desktop.

  andy63walsh 11:42 22 Jan 09

ok thanks

  ambra4 11:52 22 Jan 09

“I worry someone can take over with out me knowing?”

You can stop any one from accessing your computer by the following method

Right click on My Computer – Properties – Click Remote Tab – Untick both the Remote

Assistance and Remote Desktop section this way you have to allow access to your computer

  LANDCRUISER 12:31 22 Jan 09

Norton uses logmein to do repairs & as they are security minded im sure your pc will be fine,i have this on my pc for a long time & everything is fine

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